
Application Support Engineer
Ολική απασχόληση @Neptune Lines Shipping & Managing Enterprises S.A. δημοσιεύτηκε 3 εβδομάδες πριν στα -- ITΛεπτομέρειες εργασίας
-
Προυπηρεσία 2 χρόνια
-
Τομέας ASHORE
Περιγραφή εργασίας
Neptune Lines is a leading finished vehicle logistics provider, offering transportation and shipping solutions to manufacturers and shippers of cars and high & heavy cargoes. The company operates regular liner services in more than 40 ports in 27 countries across Europe, Mediterranean, Black Sea, North America and Far East. Its extensive range of 22 PCTC vessels enables optimal flexibility and can cater for a wide range of cargo, while achieving economies of scale across our network. Neptune’s growing network counts 3,000 port calls covering 1.3 million miles on an annual basis.
We are seeking an Application Support Engineer to play a key role in ensuring the smooth operation and continuous improvement of our enterprise applications. As the first point of contact for issues and requests, you will support business-critical systems, collaborate with end-users and vendors, and contribute to the successful adoption of new applications.
Reporting to the Digital Transformation Manager, your key responsibilities will include:
- Providing support, analysis, and development for business systems and applications (e.g., ERP).
- Acting as the bridge between end-users and software vendors, ensuring optimal system performance and resolution of issues.
- Overseeing the installation and configuration of systems performed by vendors, ensuring timely and efficient implementation.
- Conducting end-to-end and acceptance testing to verify that applications function as expected.
- Training end-users to enhance adoption and effective utilization of business applications.
- Preparing reports and dashboards to support business continuity and provide management insights.
Required Qualifications:
- Bachelor’s Degree in Computer Science, Engineering, Information Systems, or a related field.
- 2+ years of experience in application support, business analysis, ERP implementation, or a similar role.
Skills & Competencies:
- Proficiency in one or more major programming languages (e.g., Java, C/C++/C#, VB, Python, PHP). Knowledge of Relational Database Management Systems (preferably MS SQL Server) and Structured Query Languages (preferably T-SQL).
- Strong analytical and problem-solving skills, with the ability to prioritize tasks under pressure.
- Excellent communication and presentation skills in both Greek and English.
- Ability to work both independently and as part of a team.
- A proactive attitude and a strong willingness to learn and adapt to new technologies.
- Experience with Business Intelligence (BI) tools (e.g., Power BI, QlikView) is an advantage.
- Familiarity with Process Automation Tools (e.g., Power Automate, UiPath) is not required but would be beneficial.
If you are interested, please send your updated CV at the following email : [email protected]
We are an Equal Opportunity Employer and are committed to ensuring that our employment practices do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other legally protected status.
By applying, you agree to the Consent Form for the Processing of Personal Data (GDPR). More information can be found at: https://www.neptunelines.com/consent-form-processing-personal-data